DIVISION 01 / MANAGED SERVICES

YOUR IT.RUNNINGBETTER.

From Microsoft 365 to everyday IT operations, we help make work simpler, accounts safer and support easier to navigate.

Secure IT systems and identity management
01 / CORE DIVISIONM365 + ITMANAGED SERVICES
MICROSOFT 365 • IDENTITY • SUPPORTSCROLL TO EXPLORE ↓
SERVICE OVERVIEW

LESS IT FRICTION.
MORE MOMENTUM.

Your day-to-day platforms deserve deliberate attention. We help organisations organise Microsoft 365, manage access, support users and maintain the systems their teams rely on.

WHAT'S INCLUDED / MANAGED SERVICES

EVERYDAY IT.
COVERED.

Explore the areas we can discuss and scope around your organisation's needs.

01 / SERVICE AREA↗

Microsoft 365
Administration

Tenant configuration, user management, service administration, policies and ongoing operational changes.

TENANT ADMINUSER LIFECYCLEPOLICIES
02 / SERVICE AREA↗

Identity &
Access

Microsoft Entra ID, authentication methods, MFA, account provisioning and access reviews.

ENTRA IDMFAACCESS
03 / SERVICE AREA↗

Email &
Collaboration

Exchange Online, shared mailboxes, mail flow, Microsoft Teams, SharePoint and OneDrive administration.

EXCHANGETEAMSSHAREPOINT
04 / SERVICE AREA↗

Endpoint
Operations

Device onboarding, configuration, Microsoft Intune administration and endpoint troubleshooting.

INTUNEDEVICESSUPPORT
05 / SERVICE AREA↗

Licensing &
Lifecycle

License planning, assignment, renewal coordination and account onboarding and offboarding.

LICENSESONBOARDINGOFFBOARDING
06 / SERVICE AREA↗

IT Support &
Maintenance

End-user troubleshooting, service health review, technical guidance and agreed ongoing support.

HELPDESKOPERATIONSREVIEW
IT professionals reviewing a project
BUILT FOR THE DAY TO DAY

THE SMALL THINGS.
DONE RIGHT.

From setting up a new employee to troubleshooting an issue in Exchange Online, reliable operations depend on consistent configuration and clear processes.

01

Onboard users and devices with clear access decisions.

02

Keep collaboration services organised and manageable.

03

Review policies and support the people using them.

MICROSOFT 365 / FOCUS

ONE TENANT.
MANY MOVING PARTS.

Identity, mail, collaboration, licensing and devices all work together. We help you manage the connections between them.

Talk about Microsoft 365 ↗
Technology screens and business systems
OUR APPROACH / 04 STEPS

HOW WE
SUPPORT YOU.

We tailor the scope to your Microsoft 365 environment, devices and day-to-day needs.

01

DISCOVER

Understand your environment, goals and immediate challenges.

02

DESIGN

Agree on the right scope and a practical implementation plan.

03

DELIVER

Configure, deploy, test and document the solution.

04

SUPPORT

Review, improve and assist as your requirements evolve.

THE OTHER DIVISION / 02

NEED A STRONGER
NETWORK FOUNDATION?

Explore Networking Services ↗
START A CONVERSATION

LET'S MAKE
IT WORK.

Tell us what you're working on. We'll use your message to understand your requirements and discuss the next step.

ENQUIRIES / OPEN
NEW ENQUIRY↗   ZL-01

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